Venue & Accommodation

How to get to Austria

BY PLANE : via Vienna International Airport VIE, For information on Vienna Airport, please visit

BY TRAIN: Information on train schedules and ticket prices can be obtained from the Austrian Federal Railways (ÖBB) (+43 5 1717, or WESTbahn (+43 1 899 00, )


Austria Center Vienna, Bruno-Kreisky-Platz 1, 1220 Wien

A permanent conference and media center has been set up in the Austria Center Vienna (Bruno-Kreisky-Platz 1, 1220 Vienna) for the duration of the Austrian EU-Presidency of the Council of the European Union. Situated directly next to the Vienna International Center – home to the UN Headquarters – the congress center is situated a mere 7 minutes away from the city center by public transport.

Nearest underground station: Kaisermühlen VIC (U1), Exit Schüttaustraße/Donaupark

Location map

Information Desk / IT Helpdesk / Meeting Point

An information desk has been set up in Foyer D on Level -2. Please direct any questions regarding meetings as well as requests for technical support to the information desk team.

Facilities and Services

Free Wi-Fi, computers, and photocopying and scanning facilities will be available.

Medical Care

Medical assistance will be available at the conference center. The examination room is located on Level -2 in room -2.41.


Information and contacts for people with disabilities can be found at The permanent conference and media center in the Austria Center Vienna is fully accessible.

Lost Property

Items which are not allowed to be brought into the building in accordance with the conference center house rules or the rules laid down by the security authorities may be handed over for safekeeping to the security team members in the entrance will. The items will be stored in safe bags and you may pick them up on your departure by presenting the tear-off slip given to you when you hand in the item.

Lost property will be kept at the accreditation desk on Level 0 for a maximum duration of five working days. If the owner can be identified, the host ministry will, if possible, contact the owner and return the lost property item. If the owner cannot be identified and the lost property item is not collected within five working days from the accreditation desk, the item will be handed over to the Lost and Found Service of the City of Vienna and can be collected during the opening hours listed in the following document:

Cash Machines

The nearest cash machines are located at the main entrance of the Austria Center Vienna as well as at the Raiffeisenlandesbank Niederösterreich-Wien AG, Donau City-Straße 6, Andromeda Tower, 1220 Vienna or at the BAWAG P.S.K., Wagramer Str. 5, 1220 Vienna.


How to get from Vienna Airport and Vienna city center to the Austria Center Vienna
The Austrian EU-Presidency is committed to promoting sustainability and we therefore urge all attendees to use public transport.
Train Connections
The Austrian Federal Railways (ÖBB) run a Railjet service that connects Vienna Airport with Vienna Hauptbahnhof (main station) in approximately 15 minutes. There are also direct connections to the city center with the S7 rapid transit railway. Single ticket: EUR 4.10
The Austria Center Vienna is located right next to the Kaisermühlen-VIC underground station. The U1 underground line provides a direct connection between the main station and Kaisermühlen-VIC station (approximately 12 minutes). Delegates wishing to take the S7 rapid transit railway should change at Praterstern station, and then continue on the U1 underground line to Kaisermühlen-VIC station
Airport Shuttle Service

The City Airport Train (CAT) offers a direct connection between Vienna Airport and the city center in 16 minutes (Wien Mitte train station – Bahnhof Wien Mitte). Tickets: single EUR 12 / return EUR 21

From Landstraße (Bahnhof Wien Mitte) underground station, you can reach the Austria Center Vienna by taking the U4 underground line to Schwedenplatz station and then changing to the U1 line which will take you to Kaisermühlen-VIC station.

Vienna Airport Lines

Between 05:00 and 21:00, the Vienna Airport Line 3 line offers a direct hourly bus service between Vienna Airport and Kaisermühlen-VIC station. In approximately 35 minutes you can reach the Austria Center Vienna from the airport bus terminal.Tickets: single EUR 8 / return EUR 13

Taxis and Car Sharing

For more information, please visit

Public Transport

Vienna has a fully integrated public transport network. Between Monday and Friday, the underground, trams and buses run from approximately 5:00 until just after midnight. On Friday and Saturday as well as on the days preceding public holidays, the underground also runs throughout the night. Both during the week and at the weekend, NightLine buses complement the existing services as of midnight.

Single ticket: EUR 2.40 / 24 hours: EUR 8 / 48 hours: EUR 14.10
EasyCityPass Vienna (1 week, including special offers for tourists): EUR 29.90
For further information on ticket prices and timetables, see


Find here useful information concerning the conference location and accommodation.

We did not pre-book contingents at a specific hotel. Public transport in Vienna is excellent, so most hotels in Vienna will be a good choice. Nevertheless, for your convenience we would recommend a hotel near to underground (metro) line U1. Below you find a list of hotels that are close to the venue and line U1:

Der Wilhelmshof

Hotel Capri

Park Inn by Radisson Uno City Vienna

Novotel Wien City

Suite Novotel Wien Messe Hotel

Austria Trend Hotel Lassalle

You are interested in further Green Hotels  in Vienna? Please follow the link: Green Hotels

PLEASE BE AWARE that Vienna is a busy conference location and that especially during the Austrian EU Council Presidency advanced booking is highly recommended!


Information on Vienna:

Information on Vienna and its cultural and recreational offers is available at An interactive city map of Vienna can be found at

Local Time

Austria uses Central European Time (CET), which is GMT plus 1 hour (summer time – between March and October – is GMT plus 2 hours).


220 volt AC. Plugs and sockets conform to the European norm. It is advisable, however, to bring an adapter with you.

Important Telephone Numbers

European emergency number: 112

Fire: 122

Police: 133

Ambulance: 144

Telephone directory enquiries for Austria, the EU and neighbouring countries: 11 88 77

Telephone directory enquiries for the rest of the world: 0900 11 88 77

Dialling Codes in Austria 

Austria: +43

Vienna: (0)1

Foreign Representations in Austria


Visa Requirements (if relevant)

If applicable, a valid Schengen visa must be obtained before arrival in Austria. Delegates requiring an entry visa must submit their request to the competent Austrian authority at least three weeks before their expected travel date. In general, the competent authority is the Austrian embassy or consulate general in the country of residence of the applicant. It is recommended to consult the website of the embassy or consulate general in good time before the intended date of travel. For information on Austrian embassies and consulates general abroad, please see